We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All right, i'll try it a little late but all right
It looks very good, in a matter of aspect it does not differ from a first brand, in the absence of testing and checking the accuracy looks like a great product.
Very good quality. strong metal and has all the parts. would have been nice to have a spacer option but they are only $2 so I will buy one separate. worth the money as others are upwards of $45-50 new. came to Canada in less than 2 week
Ware ist OK
There still a difference,Shifting not as smooth as the original manufacturer...Will just install on trainer wheel on turbo trainer. You pay what u get.
Goods are in good condition, only in Belgium w'ere worried about too much plastic used for packing the goods.
bien pero un poco mas pesado de lo anunciado.
Nice and smooth, 130 km gravel ride, shifts well, and chain runs smooth, good cassette!
Buen producto...envio rapido.
Rápida entrega buen producto
Tip Top !!!
Very good quality for the price. Material looks better than a 105 cassette. Only 3 individual sprockets the rest is pre built on 1 block so very impressive at this price.
Быстрая доставка, упаковка выше всяких похвал в специальном пенопластовом кейсе, первый раз так получаю заднюю кассету. В общем отлично, спасибо.
отличо. стоит как цепь, работает прекрасно. закажу и на другие свои велосипеды
In spain in 8 days fast thanks for the speed the cassette as the description
thank you very much
Fast shipping nice item thanks
value for money
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+1 (646) 982-1455
4283 Express LN, STE 003-239, Sarasota, FL 34249, US