We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The steamer works, well packed, there are brushes and a water cup.
We bought the product but immediately burned the resistor what can we do
Soars well, but the lid of the tank opens easily, the water needs to be pumped by pressing the button, its work does
Exactly as in the image, i haven't used it yet, then i'll comment on the operation, i arrive well packed, complete and with the right plug, for all the above it is a reliable store and that is appreciated.
Great Seller and great little product; will be using it for travel purpose.
Everything came intact, safe, well packed. The truth has not yet realized how it works. Strange. Then i will add
The box came bent but that's no big deal. I turned it on and it works, haven't tried it with actual clothes yet so we'll see.
The steamer came broken, wrote to the store and he offered a new product, i agreed. The second came the whole truth for a very long time went thought that i would not get it. The seller is good, recommend
Happy with the goods. Everything works. the parcel came early. instruction in english. thank you very much to the store, i also recommend it.
Item as described. Thanks a lot for the nice product!!
THE product come with plug for outlets Grã force Britain. There was no choice and not notice about the plug GB. Bad business.
You lack power to iron perfect
Very heavy was, tired of pressing the button to steam the blouse, for 10 minutes, but the steam jet is powerful enough.
The goods did not come, the money was returned. Decent store
it's work perfect. good quality.
Looks cool, the weight is decent, when the first turn on the adc stinks, packed so yourself, on the one hand the box is wrinkled
I got the product in good working condition and excellent
Still not used. Looks good. Thank You
I like the product nicely packed thank you.
Perfect store, product, quality and service AAAA the best product of all....
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+1 (646) 982-1455
4283 Express LN, STE 003-239, Sarasota, FL 34249, US