We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great prices on high quality products
Enjoy free delivery of all orders
Our Buyer Protection covers your purchase from click to delivery
5 Stars (44)
4 Stars (1)
3 Stars (1)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
26 Jul 2019 08:42
Excellent castle from fool.
20 Jul 2019 01:58
18 Jul 2019 12:05
Looks not bad.
18 Jul 2019 00:19
The castle liked, the quality is good. Came to rb for 15 days
15 Jul 2019 21:14
15 Jul 2019 12:38
3 weeks went
15 Jul 2019 05:31
4 Jul 2019 05:51
4 Jul 2019 04:09
4 Jul 2019 01:51
Delivery 10 days to belarus. The cable is very thick cut will be problematic. The order is satisfied, the store recommend
2 Jul 2019 07:06
The goods went 2 nedelia quality is excellent, there is a small smell, but not strong i think quickly fade, advice everyone take more authentic, store advise!
30 Jun 2019 00:07
Tracked completely. Came days for 15. On the kind of norms, crepenky.
29 Jun 2019 10:57
Fast shipping recommended
28 Jun 2019 12:03
28 Jun 2019 01:57
The length of 1.20 m corresponds, but it itself is very tight twisted into rings, it is difficult to straighten.
15 Jun 2019 06:14
13 Jun 2019 00:38
Got very quickly in 15 days to minsk!!! Quality good recommend!!!
12 Jun 2019 12:55
lock ok. Very fast delivery in 8 days.
10 Jun 2019 09:02
замок классный.жаль короткий заказал)
10 Jun 2019 02:51
9 Jun 2019 22:36
нормальный, пользуюсь. как говорит отец "защита от чесных людей" длина 118 см.
9 Jun 2019 04:28
Все чётко. полностью со ответствует описанию, очень доволен
8 Jun 2019 10:19
8 Jun 2019 06:25
соответствует описанию. немного попахивает, ночь на балконе исправит. очень прочный. рекомендую.
8 Jun 2019 05:25
Всё нормально, пришёл за три недели. Вчера тестила, удобно цеплять. Пока длины хватает.
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