We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I already received my product and i love it very delicate! Thank you very much, a hug
In good packaging-very beautiful! My daughter liked it!
Thank you very much! The pendant is amazing fully corresponds to the description of the store. Acquired in a pair to previously bought earrings, turned out a set. The pendant came in a box, safe and sound. The seller 5 +++++ success and prosperity. I recommend
I ordered a second time. And the second time i want to say that this is a very beautiful pendant on a tonyusenka chain. I recommend both the store and the pendant. As always, everything is on top. And the packaging and the pendant itself. Thank you very much to the seller and prosperity store.
Lovely pendant, the length of the chain is adjustable, i really liked it!
Very cute pendant, with a beautiful chain. Packed in a box, napkin as a gift. Very dignified and neat. Thank you.
Very beautiful chain with pendant! The chain came not the same as in the announcement, but twisted. Despite the fact that i do not like such, i liked this one, it looks very good, strong enough, for three days i do not take off and everything is fine. The parcel came in about 3 weeks. As a gift there was a box and a cloth for wiping. Purchase is happy! Thank the store!
Suspension super. Has assembled a complete set. Very fast shipping. Thank you store
Cool pendant, made qualitatively, corresponds to the photo and video of the store! That's only the delivery was long!
Super. Very delicate and beautiful decoration. There are also earrings from the set. In a solid box with a napkin for care
I liked the pendant, the chain is very thin. Took with all discounts and coupon for 70 rubles
I bought a set: earrings, a ring, a pendant on a chain. Samples are everywhere, the quality is good. I recommend! Delivery to minsk a little more than a month, the track number was tracked throughout the journey.
Very beautiful pendant. Came in a branded box. I took in the buy with a friend section. Fast delivery to belarus. I recommend
Seller and shop fire❤
ordered 31-3 shipped 1-4 arived in the mailbox but tracking was all the way. nothing damaged or broken but wenn arived charm was all twisted and.in a knot, but i could fix that. chain is little thin for this charm but i allready knew because i had seen in the revieuws from other buyers so no problem i allready bought weeks ago the blue stone with necklace. that chain is little thicker. store also have put in gift(silverpolishcloth and giftbox) I have been wearing the necklace under the shower and still NO!! allergic reaction and NO!! grey collour. (if it's not 100% real silver my neck will turn grey and i get itchy feeling from allergic reaction) But this is *100% s925* silver. I recomend product and shop thank you very much for service. (I bought with coupon and buyerdiscount, for only €2,45, wich is amazing ❤).
Loved the piece, super delicate. Arrived reliable store
Unexpectedly beautiful. I really liked the pendant and chain, although it is thin, but it looks elegant! In the living is much more beautiful than in the photo. Delivery is average, one and a half months. As always in czcity in a beautiful branded package, with a napkin for pasting silver. The order is very satisfied, thank you!
Subtle, thank you for gift
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+1 (646) 982-1455
4283 Express LN, STE 003-239, Sarasota, FL 34249, US