We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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5 Stars (16)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
13 Jul 2019 00:30
The delivery was moderate. Everything looks good, but I will see after built it.
1 Jul 2019 20:50
As it was shown in the photos
8 May 2019 13:16
Great product very nice looking and easy to build
6 May 2019 00:57
It’s amazing! The store shipped it quickly and it came quickly and in pristine condition. After a few hours and a couple of mental breakdowns, I was able to build it and it was worth it! It came with very detailed instructions: if you follow them to the letter everything will fit perfectly. Thanks again!
2 May 2019 07:23
Good quality. Have some spare parts of the smaller parts.
24 Apr 2019 13:17
arrived quickly with no tears in packaging
24 Apr 2019 09:31
Very nice good packaging. It smells like a quality product. My 13-year-old daughter showed it alone
18 Apr 2019 03:18
17 Apr 2019 05:25
All bestens, Danke
13 Apr 2019 16:25
Packed very well! Thanks!
12 Apr 2019 06:13
9 Apr 2019 17:55
Fast delivery, high quality product, good communication with store. I would recommend this seller and their products. I bought several and will buy again later!
9 Apr 2019 06:14
Very fast delivery, good communication and good product. I will be buying more from this store. Looks like s fun project for both kids and adult. I just received it, so I have not tried it yet.
9 Apr 2019 05:45
Article to be distracted for a time armandolo, millimetrically cut pieces, very good final result
24 Mar 2019 06:37
so nice to build. so relaxing I will buy more
18 Feb 2019 20:45
Perfect, it came in time, even before, everything is well packaged, just need to be put together.
30 Jan 2019 07:59
Just perfect, very fast shipping, good wrapping !!
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