We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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5 Stars (25)
4 Stars (3)
3 Stars (3)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
22 Jul 2019 02:14
8 Jul 2019 23:30
Very nice and beautiful necklace, thank you.
27 Jun 2019 23:38
great store thank you
27 Jun 2019 15:15
Perfect, thank you
22 Jun 2019 15:52
18 Jun 2019 16:25
Too big it looks like a roller
17 Jun 2019 07:04
Gražu IR puošnu. Labai didelis
14 Jun 2019 16:30
Thank you, I have received product. Regards V.Kelly
13 Jun 2019 20:08
This necklace is gorgeous!!! Beautiful labradorite stone. The string used to wrap and hold it is a bit thin but hopefully it will hold.
11 Jun 2019 03:34
Fast skipping and everything as describtion
10 Jun 2019 03:55
I received a very bad piece, far from those shown on the web page. All very opaque and with rare iridescent pieces, a real pebble Very bad
7 Jun 2019 13:39
Beautiful, good minerals, good tienda. I'm sure i'll buy more from this salesman.
2 Jun 2019 01:00
30 May 2019 03:41
it looks good, feels real. a bit heavy.
28 May 2019 19:41
Stone is very dark, same as the previous 2 that I ordered. Not as colorful as pictures.
27 May 2019 19:20
beautiful thank you
27 May 2019 14:11
Too big and colors are dull.
21 May 2019 07:01
Thanks ! Very fast delivery and the stone is exactly like in description !
7 May 2019 12:40
26 Apr 2019 21:00
The stones I received are very big and don't have a lot of color. I ordered a new one and received a small discount.
25 Apr 2019 13:18
Bigger than I expected but a nice piece
21 Apr 2019 15:57
Article conforme. Belle pierre. Merci.
20 Apr 2019 02:17
19 Apr 2019 07:48
Stone is gorgeous. Exactly as the description. Warmly recommend this product and salesman. Thank you
12 Apr 2019 09:31
it is huge! heavy! Frankly not too comfortable with it hanging round the neck. Nice rock but I wouldn't say stylish as necklace.
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