We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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5 Stars (22)
4 Stars (2)
3 Stars (1)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
23 Jul 2019 11:02
16 Jul 2019 07:30
Goods delivered. Thank you for the high quality goods, fast delivery, I can only recommend.
9 Jul 2019 09:17
8 Jul 2019 15:09
Exactly as expected. Fast delivery
4 Jul 2019 09:52
The suitcase is very nice though something small, i thought it would be bigger, it smells very horrible, the smell is very penetrating as insecticide, i hope it will eventually be removed, it's identical to the one in the photo.
12 Jun 2019 04:54
Product arrived faster than expected (after 19 days). Everything is just as the store described.
20 May 2019 16:45
All right! Now to use it and see how it behaves.
4 May 2019 00:08
It's looks good.I Am satisfied. Thanks to store.
18 Apr 2019 23:02
Handbag is made qualitatively, like everything is convenient, but .... not enough pockets outside! And to get something inside, you need to unfasten the mat .... the overall impression is good!
17 Apr 2019 00:56
The order came on time. The quality is excellent, it corresponds to the description. Sewing neat. Persistent smell of oilcloth. I hope it disappears. And so everything is wonderful!
16 Apr 2019 05:49
Perfection, fastest delivery ever!!! Will order more and more recommend
12 Apr 2019 06:16
Thank you, all ok
12 Apr 2019 00:38
Bag as described. Convenient size and also the Handels are adjustable.
9 Apr 2019 21:23
It's just the bag, it doesn't include mat
4 Apr 2019 23:38
Very good Bag!
30 Mar 2019 13:36
It's wonderful. Everything goes in great. Comfortable to take her to the shoulder and also take the mat perfectly.
29 Mar 2019 11:39
23 Mar 2019 06:41
20 Mar 2019 20:33
Nice one .
18 Mar 2019 16:28
11 Mar 2019 18:52
Love this bag, it is exactly as pictured, has a smell but sure once it airs it will be perfect.
9 Mar 2019 22:40
Looks good but the zipper splits
4 Mar 2019 08:30
Goods consistent with the description, very practical bag. Only minus it bad smell.
25 Feb 2019 22:42
Beautiful, a little smaller than I expected.
7 Feb 2019 23:07
Wonderful gym bag. We really liked it. Everything corresponds to the description of 100%
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