We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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5 Stars (16)
4 Stars (1)
3 Stars (5)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
18 Jul 2019 12:01
They don't look like the colors.
25 Jun 2019 14:24
Stones fell off, had to stick
13 Jun 2019 14:01
The product was not all my lady expected. It took almost 3 months to arrive.
29 May 2019 00:42
Very Good and very quick came! Recomendet!
21 May 2019 22:28
Todo lo que pedí vino bien. El paquete fue entregado en tiempo, la comunicación con el vendedor muy bien todo el tiempo. Volveré a comprar aquí
14 May 2019 04:43
IS NOT LIKE IN THE PICTURE
10 May 2019 02:26
1 May 2019 07:05
Back is really of cheap quality, turquoise + orange stones are fake - not all are natural stones as mentionned in the description
29 Apr 2019 06:08
Very nice, just like in picture
25 Apr 2019 08:55
Normal thing, symbolizing chakras and thin human bodies.
6 Apr 2019 19:43
Bigger and a little heavier than I thought but absolutely beautiful! Quick shipping (under month to USA). Definitely one of my fave stores!
6 Apr 2019 04:24
3 Apr 2019 05:08
Excellent as seen in the photos thanks to the store.
25 Mar 2019 17:46
Very well I only have to have the quality.
25 Mar 2019 13:36
They look nice
20 Mar 2019 11:42
Very happy with the pendant, it is just as it appears in the photos.
11 Mar 2019 10:33
They are equal to images, excellent product
7 Mar 2019 14:42
I ordered several different items from this store and have to say that I love shopping here. I am so pleased with all my purchases and will definitely continue to shop here!
28 Feb 2019 01:52
Beautiful gift for a good friend
23 Feb 2019 03:25
Superb Very pretty! I love thanks
12 Feb 2019 16:03
Excellent product and attention. I'm very happy with everything
28 Jan 2019 07:30
Just like in the picture. I hope it lasts without getting ugly.
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