We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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5 Stars (39)
4 Stars (11)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
28 Jul 2019 05:28
Okay. Left three bottles 1.5 and right three bottles 1.5 can be put. The central part is small. But on top of this bag you can carry things on an elastic band. Took on my mountain bike on 29 inch wheels. Came to israel quickly, although usually goes for a long time.
27 Jul 2019 11:52
Product arrived very good on expectations
25 Jul 2019 21:02
Not tried yet but it seems to be good
23 Jul 2019 13:08
What great value! Excellent to have on the bike with 2 kids... and all of their things :)
9 Jul 2019 11:10
quick delivery arrived ahead of time. the panniers are of good quality and will make a good addition to my bike travels.
3 Jul 2019 15:53
1 Jul 2019 08:31
Super fast Delivery. Goods the Price accordingly. Am Satisfied
1 Jul 2019 05:56
Sends fast remains to test
20 Jun 2019 23:24
Comfortable, roomy, the seams are neat. The only thing i would like is the greater density of the material, although the current is very good.
13 Jun 2019 06:31
Everything came safe and sound in 2 weeks. I advise
13 Jun 2019 06:20
Super fast delivery
13 Jun 2019 01:51
Simple and lightweight bag. For fans to carry "bricks" is clearly not an option. Rather for easy walking) The center of gravity is too high, the legs would like to lower more in the bottom. On the account of volume did not check, but visually up to 60 does not attract.
12 Jun 2019 02:41
It's very good, and it has plenty of space
11 Jun 2019 12:30
The store sent the goods immediately. The parcel was tracked from the first day. Delivery time in gomel region. Rb-14 days. The bag really costs its money. Material quality. Everything is also very good. The product fully corresponds to the description. Seller 5 +. It's nice to work with such people. I will order from him more.
11 Jun 2019 10:56
Super fast delivery 29.05. Ordered, came already 07.06. Additional feedback in a couple of days.
11 Jun 2019 00:56
Excellent for its price. I made a three weeks bicycle trip, and it used me very good. pros: it has a lot of storage. very cheap cons: cannot over-load it, it got torn not so easy to put it on the bicycle and remove it
10 Jun 2019 07:16
Соответствует заявленным параметрам. Качество хорошее. В использовании пока не проверяла.
9 Jun 2019 01:22
Отличная сумка, вместительная, при поездке не мешается. Доставка быстрая.
9 Jun 2019 00:34
Заказ доставили за 7 дней. Выглядит добротно. Ники не торчат.
8 Jun 2019 22:05
i like it
8 Jun 2019 04:40
Всё как у всех на фото, пришла очень быстро, транспортной компанией, доставил курьер.
8 Jun 2019 00:01
7 Jun 2019 07:10
Отличный велорюкзак, доставка за 5 дней с Московского склада
7 Jun 2019 03:49
Delivery, quality is very satisfactory. I was surprised that the delivery came too soon.
6 Jun 2019 22:14
Сумка понравилась. На вид сшита недурно. В эксплуатации ещё не проверялась. Внутри жёлтый чехол-дождевик. В один боковой карман помещаются 2 бивана/ламзака. Отправили товар на следуюдий день после оплаты, до Самары путь занял 4 дня. Привёз курьер. Товаром очень доволен. Продавца рекомендую.
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