We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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5 Stars (17)
4 Stars (5)
3 Stars (7)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
28 Jul 2019 04:10
Came very fast , has a great sound. A bit carved but for this price good
14 Jul 2019 00:42
Yes. Works fine, pleasant sound. Fortunately, there are some videos on YouTube that show how to use it.
11 Jul 2019 11:34
It took 2 weeks to arrive in santiago de chile, it's just like the picture though i thought they 'd be a little bigger they're beautiful, next time i'll order the bigger one. Happy with the purchase.
7 Jul 2019 07:49
very fine product
1 Jul 2019 10:32
Pretty, clear sound, and the bowl is cute and small. Very good product.
27 Jun 2019 01:27
Think more than smaller elements
19 Jun 2019 07:56
4 Jun 2019 12:28
Very boy just ornament, doesn't sound
29 May 2019 04:31
22 May 2019 21:31
The bowl is well made. Looks great.
22 May 2019 02:06
21 May 2019 02:21
Beau trop petit
14 May 2019 12:35
Fast delivery, excellent product quality, will new contacts future
14 May 2019 10:54
Good bowl!!!! Came quickly
13 May 2019 01:10
Good store, good price, good product. I liked it very much thanks to the seller.
6 May 2019 04:07
6 May 2019 00:46
Absolutely love it, even the singing is good!
4 May 2019 16:21
Found a little small and could be more heavy, the measure sometimes escapes hand. Does sound very beautiful!
28 Apr 2019 19:42
great product sounds beautiful!
26 Apr 2019 18:19
I arrive within the estimated time but it doesn't have much sound
22 Apr 2019 21:20
I love it. thank you.
20 Apr 2019 08:13
Such beautiful cloth, and my singing bowl lays well on top.
19 Apr 2019 04:40
LOVE the sound
18 Apr 2019 00:10
The bowl is very hard to play. And it is very small.
17 Apr 2019 09:44
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