We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We are together with my wife very satisfied with this purchase. So far pobieraliśmy hot water heated in oddalonej from kitchen in gas piecyku and long you had to wait for hot water, were because of this loss. Now hot water is almost immediately. Shipment passed in very good package and without you. Featured with all responsible.
Fast delivery. I'm satisfied and recommending store.
The order came quickly-14 days. packing bubble. the result is broken pen. very sorry. took as a gift. the store fired-did not justify the trust
Siuntimas neuztruko in 2 savaiciu
Very good working, I'm satisfied. Thank you
Very good business, fast delivery, goods were alright, as I would buy it again, I highly recommend
It woks, very useful, thank you!
Delivery takes a little but is perfect, already have 4, and ñ regret great
Atrodo outlets. Outlet, saugiai supokuotas. Paviršinių defektų nėra. Atėjo greitai.
Item as decribed. NO box but very well packed.
Good faucet. I order the second one. The first himself spoiled without lowering the water for the winter. The truth changed the covers and everything works. Delivery is fast. Seller recommend. In the country is not a substitute thing. Warms the water very much
Installed in the cottage. Works great. The pressure in the pipe is not high therefore at the maximum of burning boiling water, the hand hurts. Wash hands and dishes enough.
The faucet is much less sophisticated that I thought it was. There isn't any adaptive heating mechanism. The only way to control the water temperature is by changing the intensity of the flow. The steel-like parts, e.g. the nozzle, are done from cheap plastic. Doesn't seem to be long-lived. Overall, considering the low price, it is a good thing to try, but not a luxury peace to install in a fancy kitchen or bathroom.
Thanks reached me in 22 days I haven't used it yet if any problem I will let you know
Yeah the second piece that purchase still running the first, after varied years.
There were lots of good comments, the description was circumstantial, the store is socially. But when the parcel came we realised that the Tap Water handle is broken, we contacted the seller and they sent us a new one. It took about two weeks.
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+1 (646) 982-1455
4283 Express LN, STE 003-239, Sarasota, FL 34249, US