We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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5 Stars (43)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
25 Jul 2019 12:48
It's the photo, it's not even installed and tested
24 Jul 2019 19:31
22 Jul 2019 11:48
Chain and beautiful, arrived within 30 days
21 Jul 2019 11:14
19 Jul 2019 04:57
I already bought it. It's the second i order for another bike, it's going great and it hasn't given me any trouble. Thank you store
16 Jul 2019 05:17
fantastic quality,well packed.
16 Jul 2019 04:20
Identical to the photo and top quality. Comes with self lubrificaçao quality
12 Jul 2019 18:24
Very fast shipping, not installed yet but great the product.
11 Jul 2019 14:33
Very good quality and fast shipping
10 Jul 2019 13:30
Good quality. Very happy
6 Jul 2019 23:53
5 Jul 2019 10:46
Excellent quality and thanks to store for small gift
3 Jul 2019 03:08
All right, packaging beautiful, appears quality, took about 15 days to reach Brazil.
3 Jul 2019 02:29
it is what i ordered
1 Jul 2019 15:12
Arrived quickly, and the good Q not taxed
12 Jun 2019 15:18
12 Jun 2019 06:52
The truth is, i'm very happy and surprised that for now and to be the first time i buy so everything went perfect and very well. thank you very much to the store for being very professional and caring thank you all very much for your work.
9 Jun 2019 15:04
Excelente. Lento el envio
8 Jun 2019 10:14
Impressionado com a qualidade do produto. Entregue aqui em casa com 15 após a compra, super rápido. Detalhe: a cor é um pouco mais escura que as imagens do anúncio. Recomendo o vendedor.
7 Jun 2019 06:37
4 Jun 2019 01:50
Works fine, comes well packaged with the connectors.
31 May 2019 10:24
30 May 2019 14:59
Ainda não instalei, parece ser boa
30 May 2019 13:26
O produto top daqui uns dias vou testa ao limite recomendo igual o descrito
28 May 2019 13:32
cimo estar no anucio
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