We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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5 Stars (28)
4 Stars (3)
3 Stars (2)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
29 Jul 2019 03:10
Very cool, it takes 24days
23 Jul 2019 09:19
Shipment is fast :) very happy with the purchase :) May order the 2nd piece.Thank u store! Hope that when I purchase again you can help me pick a nicer piece :)
22 Jul 2019 10:20
Ordered 22-06; received 22-07. Very beautiful and well packed in a beautiful cadeaudoosje and bubbeltjesplastic. The labradorite is truly wonderful with a fantastic glow that catches the light. I am very happy with it.
19 Jul 2019 02:09
Stone is mostly black and gray...tiny bits of color
18 Jul 2019 04:42
Arrival with radiance, pity because it is pretty
15 Jul 2019 15:07
does not look like labradorite
15 Jul 2019 06:37
Just as beautyful as the picture
14 Jul 2019 07:30
10 Jul 2019 18:08
Thank you, I have received product. Regards V.Kelly
9 Jul 2019 08:51
It looks really awesome! Shipment was also really fast.
8 Jul 2019 23:39
beautiful. arrived a little sticky but nothing a wash didn't fix. well packaged. love it.
6 Jul 2019 17:37
little large in size
5 Jul 2019 09:45
Nice large labradorite stones
5 Jul 2019 03:38
Very beautiful and quality pendant. Good quality stone.
3 Jul 2019 11:16
It is nice , but certainly not a real labradorite. But I didnt expect a real obe .....it is man made
21 Jun 2019 07:06
20 Jun 2019 04:06
Fast delivery and item as described. Thank you.
5 Jun 2019 15:17
Thank you, I have received product. I am delighted with the quality. Regards V.Kelly
31 May 2019 15:45
As in the photo. The parcel came quickly, well packed.
27 May 2019 03:18
The product has arrived to me quite quickly and fits the description. The stone is large, about 5.5 cm in diameter, but it is very nice. Happy with the order
26 May 2019 17:05
I’m very excited when arrived but very disappointing the stone is cracked I can not put it and less sell it.
24 May 2019 00:46
Some scratches and cracks on the stone.
21 May 2019 04:04
For any future buyers who are interested in buying this labradorite it’s stunning at first sight it’s smaller than my hand when in contact with any source of light the labradorescence can be captured depending on which angle it’s been held,the rope is flexible and more than 30 cm of adjustment it has two knots you simply slide them to make it shorter.Note:labradorites are unique and make look dull but in reliality it hides stunning aesthetic effects also the last picture in showing the length of the labradorite.lastly,it comes in a nice small box it arrived within 2 weeks pretty fast,accurate,reliable store highly recommend!!! :-D
16 May 2019 12:24
It.s pritty but a litlle bit too big and heavy.
12 May 2019 16:18
happy with it now I have washed it..it was sticky...arrived in under 3 weeks to NZ...packaged well and in a nice gift bag and box ..it looks dull till the sun hits it then it shows it's TRUE colours
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