We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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5 Stars (30)
4 Stars (2)
3 Stars (1)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
25 Jul 2019 01:22
Very useful. I recommend max!!!
23 Jul 2019 11:41
Product as in the description, fast shipping.
21 Jul 2019 09:53
Nice massage ball.
19 Jul 2019 00:19
Product meets my expectations. There is a super hard but how to it camouflages it well feel it on muscle :)
17 Jul 2019 19:30
17 Jul 2019 13:45
17 Jul 2019 03:49
super fast shipping. better than form roller for back massage. good product.
12 Jul 2019 02:54
According to description
9 Jul 2019 12:44
Nice and quality, works perfect, thanks for deal
3 Jul 2019 14:29
i Fast shipping. Looks like a advertised. I expected a rubber product This is dense Styrofoam. i tried it on my neck /base of scull for stress pain. It seems to do the job. ..deep muscle release. I don't think it is worth the price though, considering the cheap material..
2 Jul 2019 20:43
Great product! My clients love it too. Will definitely be buying more in the future. They were also delivered within 2 weeks.
1 Jul 2019 03:08
Very simple, and useful product, really love it!
27 Jun 2019 10:14
simply perfect . Perfect size . No smell. What I was looking .
26 Jun 2019 21:16
24 Jun 2019 10:23
It came quickly, the quality is excellent, dense light plastic. Thank you
17 Jun 2019 14:30
Product as described, hard foam, good size, fast delivery.
15 Jun 2019 04:11
good, as per picture and detail
14 Jun 2019 20:51
13 Jun 2019 12:00
Delivery three weeks. Quality is good. You can take it.
12 Jun 2019 10:35
11 Jun 2019 14:18
Everything is fine. Thanks to the store. Ordered the smallest, everything fits
11 Jun 2019 03:38
The product is good but the material is unicel will have to be used to see its durability.
11 Jun 2019 02:51
6 Jun 2019 08:28
Best service on quality and speed of sending and delivery
4 Jun 2019 10:21
High quality material and superior condition! Shipment was quite quick eventhough the parcel came all the way from China to Germany which is quite impressive. The store shipped the massage ball on same day as order was placed. That's fast. Can only recommend to anyone who's considering buying to go ahead and do the purchase!
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